Privacy Policy

Who we are

Company Name: BEUNIQ LTD
Trading Name: BEUNIQ LAB
Website: https://beuniq.com
Email: hello@beuniq.com
Company Registration: 07483223 (England and Wales). Registered office: 5 Nottingham Avenue, London, E16 3RS, United Kingdom

Privacy and Data Protection Contact:
Contact: hello@beuniq.com

Information we collect and why

Website visitors

When visitors browse our website, we may collect IP address, browser type, device information, pages visited, referral source, approximate location derived from IP address, cookie identifiers and similar technical data. We use this information for website operation, security, fraud prevention, performance measurement and, where required, analytics with your consent.

Contact forms and inquiries

When you contact us through our website or directly, we may collect your name, work email address, company or organisation, message or operational challenge, correspondence, IP address and timestamp. We use this information to respond to enquiries, assess potential projects, take pre-contractual steps and manage business communications.

Newsletter and marketing

If you ask to receive marketing communications, or where business-to-business marketing is otherwise permitted by law, we may use your name, business contact details, company information, communication preferences and engagement data to send relevant updates about our services. You can object or unsubscribe at any time.

Client services and accounts

When you become a client or use our services, we may collect business contact details, account and user information, billing details, invoices, payment status, contracts, project records, support communications and service usage information. We process this data to provide and administer services, perform contracts, meet legal obligations and protect our legitimate business interests. Where information is required to enter into or perform a contract, we may be unable to provide the relevant service if it is not supplied.

Legal basis for processing

We process your personal data under the following legal bases as defined in Article 6 of the UK GDPR:

• (a) Consent: When you explicitly agree to processing for specific purposes, including non-essential cookies and certain marketing activities
• (b) Contract: When processing is necessary to perform our services or take pre-contractual steps
• (f) Legitimate Interest: When we have a genuine business need that does not override your privacy rights, including website security and functionality, responding to enquiries, business-to-business communications, service improvement, fraud prevention and protecting our systems.

Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time without affecting previous processing. Contact us at hello@beuniq.com or use unsubscribe links.

Cookies

We use cookies and similar technologies to keep the website working and to understand how it is used.

Necessary cookies are required for core functionality and security. These cannot be switched off.

Analytics cookies help us understand traffic and usage patterns, so we can improve the site. Analytics cookies are only used if you give consent.

You can manage cookies through your browser settings and change your choice at any time by clicking "Cookie settings" in the website footer.

Data retention: Consent choices are stored for up to 6 months, after which we may ask you to choose again.

If you have questions about privacy, contact us at: hello@beuniq.com

Client and third-party platform data

Our services may connect to third-party platforms and client systems that you authorise, including ecommerce, advertising, analytics, inventory, finance and other business tools. We may process information received through these integrations only for the purposes of providing the agreed services.

Where we process personal data contained in client systems or third-party platforms on a client's instructions, BEUNIQ LTD may act as a data processor and the client remains responsible for determining the purposes and means of processing. This may include information obtained through authorised APIs, including Amazon services, where applicable. We do not use personal data to make solely automated decisions that produce legal or similarly significant effects unless this is specifically agreed, lawful and appropriately disclosed.

Who we share your data with

Service Providers (Data Processors): Website hosting, cloud infrastructure, database, email, analytics, payment, security, monitoring and automation providers that support our website and services.

Third Parties: Professional advisers, auditors, insurers, regulators, public authorities where legally required, and service or integration partners where necessary to provide the services you request.

International Transfers: Some service providers may process data outside the United Kingdom or European Economic Area. Where required, we use recognised safeguards such as UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or other lawful transfer mechanisms.

How long we retain your data

• Website Analytics: For the period configured in the relevant analytics service and no longer than necessary for the stated purpose
• Contact Inquiries: Normally up to 3 years after the last meaningful interaction
• Client and Project Data: For the duration of the client relationship and afterwards only as required for contractual, legal, security or legitimate business purposes
• Marketing Records: Until you opt out, plus a minimal suppression record where necessary to respect your preference
• Financial and Tax Records: Normally up to 7 years, or longer where required by law
• Security and Access Logs: Normally up to 12 months unless longer retention is required to investigate or prevent security incidents

Retention periods may vary where a longer or shorter period is required by law, contract, security needs, dispute resolution or the nature of the service. We delete or anonymise personal data when it is no longer required for the purpose for which it was collected.

What rights you have over your data

You have the following rights regarding your personal data:

• Right to Information: This privacy policy provides this information
• Right of Access: Request a copy of personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion in specific circumstances
• Right to Restrict Processing: Limit how we use your data in certain situations
• Right to Data Portability: Receive your data in machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing

How to Exercise Your Rights:
Email: hello@beuniq.com
Post: 5 Nottingham Avenue, London, E16 3RS, United Kingdom
Response Time: Within 1 month (may extend to 3 months for complex requests)

Data security

Technical Measures: We use appropriate technical controls which may include encryption in transit, secure hosting and cloud infrastructure, access controls, authentication, backups, logging, monitoring and security updates.

Organizational Measures: We apply role-based access, confidentiality obligations, data protection procedures, incident response processes, supplier reviews, periodic security reviews and privacy by design principles where appropriate.

Children's privacy

Our website and services are intended for businesses and adult users. We do not knowingly collect personal data from children. If we become aware that personal data relating to a child has been collected without an appropriate lawful basis, we will take appropriate steps to delete or restrict it. Contact us at hello@beuniq.com with any concerns.

Marketing communications

• Email Marketing: We use consent where required and may also send relevant business-to-business communications where permitted by applicable law
• Phone Marketing: We only make marketing calls where permitted by applicable law and honour applicable opt-out and preference rules
• Postal Marketing: We may rely on legitimate interests where appropriate, with a clear right to opt out

All marketing emails include an unsubscribe mechanism. You have an absolute right to object to direct marketing at any time. We do not sell or rent personal data to third parties for their own marketing purposes.

Complaints and supervisory authority

Internal Complaints: Email hello@beuniq.com. We will acknowledge a data protection complaint within 30 days, investigate it without undue delay, keep you informed as appropriate, and provide the outcome without undue delay.

UK – Information Commissioner's Office (ICO):
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk
Online Complaints: ico.org.uk/make-a-complaint

Changes to this policy

We review this privacy policy regularly and update it when our services, legal obligations or data practices change. Where changes are material, we may provide additional notice on our website or through appropriate client communications.

Contact information

Privacy and Data Protection Inquiries:
Email: hello@beuniq.com

Rights and Complaints:
Email: hello@beuniq.com

Business Inquiries:
Email: hello@beuniq.com
Website: https://beuniq.com

Response Times: Rights requests are normally answered within 1 month. Where the law permits an extension for complex or multiple requests, we will notify you within the initial response period. Data protection complaints are acknowledged within 30 days.

Legal framework

This privacy policy is intended to reflect the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, Data (Use and Access) Act 2025, Privacy and Electronic Communications Regulations (PECR), and the EU General Data Protection Regulation (EU GDPR) where applicable.

Data Protection Rights: This privacy policy does not limit any rights you have under applicable data protection law or your right to complain to a competent supervisory authority.

Document Control:
Version: 2.0
Effective Date: September 11, 2026
Next Review: September 11, 2027
Document ID: PP-BEUNIQ-2026-002

This policy should be read together with any service-specific privacy information, contractual data-processing terms and cookie information that may apply to a particular service or integration.